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Refund Policy

Last updated · November 11, 2026

Cadenyx is developed and operated by Yang Mingjie. Contact [email protected].

When you can get a refund

Request a refund within 7 days of purchase if Cadenyx cannot run properly on your computer.

Any mandatory consumer rights that apply to you still apply.

How to request a refund

Email [email protected] with your order ID, Windows version and a short description of the issue. You can also request a refund through Creem. Creem processes the payment refund.

After a refund

A refund revokes your activation. The app applies the revocation when an online license check returns that decision and clears the saved key and authorization. Projects already running can finish.

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